Knowledgebase : Technical Issues > Control Panel > Backups
   

Generating a full backup

A full backup will backup all files needed to restore your account if it is corrupted, deleted, or moved to another server. Generating a full backup and saving it to a remote location can be a very safe move in case of problems with your account.

To generate a full backup:

  1. To access the Backup Menu, click on the icon above the words "Backup" on the main screen of your cPanel interface
  2. Click on "Generate/Download a Full Backup"
  3. Select the destination you wish to save the backup to from the drop box next to "Backup Destination:"
  4. Enter your email address in the field next to "Email Address:." An email will be sent to this address when the backup is completed.
  5. If you are backing up to a remote server, place the server's name, your username, and your password on that server in the appropriate fields
  6. Click on "Generate Backup" to start the backup process

Troubleshooting: When backing up to a remote server, make sure you have properly entered the servername, your username on that server, and your password for that account.

We recommend that you make frequent backups.

You can use the Backup Menu to download any automatic backups that have been created by your server administrator.

 These are the following steps:

  1. To access the Backup Menu, click on the icon above the words "Backup" on the main screen of your cPanel interface
  2. Click on the "Daily, Weekly, or Monthly" to select the type of automatic backup you wish to download
  3. Save the backup file to your computer

You can use the Backup Menu to restore a Home, MySQL, filter, or alias backup. To do this, you must have that backup on the computer that you are accessing cPanel from.

 Here are the following steps to restore backups:

  1. To access the Backup Menu, click on the icon above the words "Backup" on the main screen of your cPanel interface
  2. Click on the "Choose" button below the backup type you wish to restore
  3. Once you have selected the file you wish to restore, click on "Upload"  

Troubleshooting: The archive or file you are uploading must match the way it was downloaded. For example: if the archive was a .tar.gz when you downloaded it, it must be a .tar.gz file when you restore it. 

Please note that Fused Network has nightly backups that you can also request that we restore, simply contact us.

This function will allow you to download all of the files in your home directory. This can be useful to backup the html side of your site. However, it will not backup DNS, mySQL, or other system files and settings.

 Here are the following steps:

  1. To access the Backup Menu, click on the icon above the words "Backup" on the main screen of your cPanel interface
  2. Click on "Download a Home Directory Backup"
  3. Save the file to your computer 

Troubleshooting: Make sure to use a zip program that is compatible with .tar.gz files when unzipping, and zipping the archive or the archive may not work properly.

This function will allow you to download all MySQL databases that are a part of your account. As these databases change frequently, you may require to download them more often than the files in your /home directory.

 Here are the following steps:

  1. To access the Backup Menu, click on the icon above the words "Backup" on the main screen of your cPanel interface
  2. Click on the name of the database you wish to download below the words "Download a MySQL Database Backup"
  3. Save the file to your computer

Troubleshooting: Make sure to use a zip program that is compatible with .gz files when unzipping, and zipping the archive or the archive may not work properly.

You can use this function to save a site alias or filter to your computer so you can restore it later.   

These are the few steps in the process.

  1. To access the Backup Menu, click on the icon above the words "Backup" on the main screen of your cPanel interface
  2. Click on the name of the alias or filter you wish to download below the words "Aliases" or "Filters"
  3. Save the file to your computer