Knowledgebase : Getting started

Forgot your cPanel password & need reset it? Do you just need to login to cPanel?

Shared Hosting

  1. Login to our Client Area at https://clients.fused.com/clientarea.php
  2. Navigate to "Services" > "My Services"
  3. Select "Active" on the far right (technically, the whole row is selectable)
  4. From here you can use "Change cPanel Password" on the left or "Login to cPanel." You can also use all the icons down below to quickly jump directly into cPanel.

If you subscribe to our semi-dedicated or dedicated servers, you should be able to reset any cPanel passwords via whm via yourprimarydomain.com/whm — if you're unable to, reach out to our support and we'll handle the reset.

Get in touch with your support if you have any questions.

 

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Fused uses a fairly complex setup for DNS for improved performance & redundancy. As a result, there's an extra step to retrieve the nameservers from our control panel. 

  1. Login to cPanel (the details should be in your 'new account information' email)
  2. Navigate to "View Cloud Nameservers"
  3. Select the domain name you'd like to retrieve the nameservers for.  

You can use these with your registrar. If we host your domain name, it's likely we've already got the nameservers set.


Note: Keep in mind that every domain name with Fused has a unique set of nameservers, so don't recycle these for other domain names.

As a client of Fused, you'll have the option of having all domain names registered with our company details in the WHOIS database to alleviate privacy concerns. If you're concerned about having your information in the public WHOIS database when registering domains through us, have no fear! We have you covered, completely free of charge.

Simply contact us to have the details swapped over to our name.