Knowledgebase : Email > Add, Edit, Delete Accounts

Adding additional email accounts should prove rather simple, but you'll need to access your cPanel account. 

Here is how:

  1. Log in to your cPanel. You can go either directly or via our Client area under "Services" > "My Services" > select the active link next to your account.
  2. Click on the Email Accounts icon in the Mail panel of your cPanel interface.
  3. Enter the name of the account, the account's password and, optionally, the account's quota (amount of disk space the account can use) in their respective blank fields. (Example)
  4. Click the Create Account button.

That's it! You new email account has been created.

Note: The number of email accounts you can create is determined by your hosting package, and shown on the main screen of your cPanel interface. If you need the ability to add more email accounts than your hosting package allows, please contact us.

You have the ability to remove any added email accounts to your main account. The number of email accounts you have is controlled by your web host and shown on the main screen of your cPanel interface.

NOTE: You cannot delete the email account for the main cPanel user.

Here are the steps:

  1. To access the Mail Menu, click on the word "Email Accounts" on the main screen of your cPanel interface
  2. Click on the words "Add/Remove Accounts" to enter Mail Account Maintenance
  3. Click on "Delete"
  4. You will be taken to a page which asks you to make sure you wish to delete the account. Click on "Yes" to delete the account

If the account was created successfully, the following will appear (except it will contain the email address you are deleting rather than
The e-mail account was successfully deleted.

Troubleshooting: Make sure you are not trying to delete the main email account as it cannot be deleted. Clicking on "No" on the confirmation page will cancel the process and the account will not be deleted.

Adjusting the password on an email account is simple.

  1. First, login to our client area.
  2. Navigate to "Services > My Services"
  3. Select active on the far right next to the relevant hosting account
  4. Scroll down to "Email Accounts" and select it
  5. On the next page, scroll down and select "Password" next to the relevant email account
  6. Plug in a new password in both fields (or use the password generator) and select "Change Password"

You can now use this new password with your email account via IMAP, POP3, or webmail.

Get in touch with our team if you have any questions.