Knowledgebase : Domain names
   

In order to point a domain name that you've purchased through Network Solutions to Fused, please follow the steps below:

Go to the Network Solutions site at http://www.netsol.com

  1. Click the "Manage Account" tab
  2. Enter the domain name that you wish to modify and then click "Go"
  3. Enter your Account Number/Login and Password, click "Login"
  4. Select the domain name that you want to change
  5. Click on "Manage this Domain"
  6. Select "Manage Name Servers" to change your DNS information
  7. Enter the Fused Network name servers

The Fused Network shared hosting nameservers are available within your cPanel beneath "View Cloud Nameservers." Each domain name hosted with us will have a unique set of four nameservers you'll need to enter at your registrar.

In order to modify your nameservers on a domain name purchased through GoDaddy you can follow the steps below:

Go to the GoDaddy site at http://www.godaddy.com

  1. Click the "My Account" link
  2. Enter your Login Name or Customer Number and click the Login button
  3. Under "Manage Your Accounts" pull down the drop down menu next to the domain you wish to modify and select "Name Servers"
  4. Click "Go"
  5. Make your name server changes

The Fused Network shared hosting nameservers are available within your cPanel beneath 'view cloud nameservers.' Each domain name hosted with us will have a unique set of four nameservers you'll need to enter at your registrar.

Changing your WHOIS details.

There are two options: you can have us setup your domain name to reflect our details (if you want some privacy), or you can adjust them to yours below.

Warning: 
WHOIS Changes
Adjusting your whois contact information will lock your domain for 60 days, without exception, beginning December 1st, 2016. Fused does not have the ability to unlock the domain if a WHOIS change is made. 


To adjust the whois details for your domain name, follow these steps:

  1. Login to our client area here: https://clients.fused.com/clientarea.php
  2. On the upper menu, navigate to "Domains -> My domains"
  3. Next to the domain you'd like to adjust, select the black down arrow adjacent to the "Manage Domain" button on the far right and select "Edit Contact information."
  4. Adjust the details as necessary & hit 'Save changes' at the bottom of the screen.

The changes should take effect within about 24 hours or less.

In order to point a domain name purchased at Register.com to Fused, please follow these steps below:

Go to the Register.com Domain Manager at http://mydomain.register.com

  1. Enter your Account Number/Login and Password and click "Sign In"
  2. Select Modify DNS from the main menu
  3. Replace any existing nameservers with the Fused Network nameservers

The Fused Network shared hosting nameservers are available within your cPanel beneath "view cloud nameservers." Each domain name hosted with us will have a unique set of four nameservers you'll need to enter at your registrar.

Unlock your domain name

By default, all domains registered with NameCheap are placed in Registrar Lock. Before your domain name transfer is requested, the lock must be removed. To unlock your domain name with NameCheap you should:

  1. Log into your NameCheap Manage Domains section
  2. Click on the domain name you wish to be transferred
  3. The Modify Domain screen will appear. Select Registrar Lock from the left sidebar menu
  4. Select the "Release the registrar lock so that the domain can be transferred to some other registrar" radio button
  5. Press "Save Changes"

Allow up to 24 hours for our system to recognize the change in status.

Obtain EPP Code

Get your EPP code from NameCheap by:

  1. Log into your NameCheap Manage Domains section
  2. Click on the domain name you wish to be transferred
  3. The Modify Domain screen will appear. Select Registrar Lock from the left sidebar menu
  4. Since your domain should already be unlocked in the previous step, click on the "Get EPP code" link on the same screen
  5. In the form that appears enter the domain name to be transferred and your account password to authenticate yourself
  6. Click on the "Get EPP code for my domain" button. The authorization code will be sent to the Admin email address

Limitations on new domains

Note that the domain registration being transferred must not be within 60 days of the original purchase or transfer due to ICANN restrictions.

Also note that Authorization Codes are not required for .bz, .cc,.gd, .im, .tc, .tel, .tv, .vg, and .ws extensions.

Note: Users with .uk emails should disregard this page and visit here for more details.

To change the name servers for HostGator domain:

  1. Go to http://register.hostgator.com
  2. Click on the Manage Domains tab.
  3. Log in with your billing account email and password to access any domains attached to that billing account. Once logged in, you will see any domains attached to the billing account along with basic information about each domain.
  4. Click on the desired domain name to get to the Domain Overview which will show more details about the selected domain and provide access to several other functions.
  5. Click the Name Servers tab from the left-hand menu.
  6. On the Name Servers page, you can edit the name servers which the domain will point to. Note: The Fused Network shared hosting nameservers are available within your cPanel beneath "view cloud nameservers." Each domain name hosted with us will have a unique set of four nameservers you'll need to enter at your registrar.
  7. Once you have entered your name servers, click Save Name Servers to save your changes. Please remember that name server changes can take 24 to 48 hours to propagate.

 

WARNING:

When changing nameservers, you will be manually repointing the domain. You are responsible for the outcome of these changes. If you have further questions unanswered by this article, contact support at support@fused.com

To turn off Domain Protect and request your Authorization Code

  1. Go to www.networksolutions.com and click on "MANAGE ACCOUNT"
  2. Enter the User ID and Password for your Network Solutions Account
  3. Click on "My Domain Names" under the "My Products and Services" tab
  4. If you have only one domain name, continue to the next step, if you have multiple domain names, click "Manage" to the right of the domain name you are making the changes for
  5. In the DETAILS section, click "Turn Off" or "Request Authorization Code" in the Transfer Lock row
  6. On the next page, you can choose to renew for the special renewal rate by clicking "RENEW NOW" or click "CONTINUE TRANSFER"
  7. Check the box that you acknowledge the warning and click "CONTINUE TRANSFER"
  8. Choose the options from the drop-down menus and click "REQUEST AUTHORIZATION CODE"
  9. On the next page, mark the circle next to "Leave Domain Transfer Lock Off," check the box for "Request Authorization Code*," then click "Save"

The Domain Name is now unlocked in your Network Solutions Account Manager, it may take up to 24 hours for the update to show throughout the internet. Network Solutions will email your Authorization Code to the Primary Contact in 3 days.

Limitations on new domains

Note that the domain registration being transferred must not be within 60 days of the original purchase or transfer due to ICANN restrictions.

Also note that Authorization Codes are not required for .bz, .cc,.gd, .im, .tc, .tel, .tv, .vg, and .ws extensions.

Note: Users with .uk emails should disregard this page and visit here for more details.

Get an authorization code for transfers

If you want to transfer your domain to Fused from GoDaddy, you might need an authorization code (also known as EPP codes or transfer keys) to verify that you own the domain name. You can receive this code by email, which GoDaddy will send to the administrative contact listed on your domain name.

If you have a .au domain name, GoDaddy will send the authorization code to the registrant contact's email address as it displays in the WHOIS database.

Before you can receive your authorization code, you must verify your administrative contact information with GoDaddy.

Verify administrative contact

WARNING: You voluntarily agree to a 60-day lock that prevents you from transferring your domain name when you update the Organization field for the registrant contact, or when you update the First Name and Last Name fields for the registrant contact if an organization isn't the legal registrant for your domain name.

How you now access the DNS manager to verify your information will depend on the view of your account.

Card View:

  • Select the appropriate domain, click Text Icon (Settings) and select Domain Settings
  • Verify the information listed under the Contact Information section

List View:

  • Select the appropriate domain
  • Click the Contacts tab and verify the information under the Registrant section listed under "Contact Information"

To receive your authorization code by email

In the GoDaddy Domain Manager, do one of the following, based on your view:

Card View:

  • Select the appropriate domain, click "Text Icon (Settings)" and select "Domain Settings"
  • In the Additional Settings section, click the "Authorization Code" link, and it will automatically be emailed to the administrative contact

List View:

  • Select the appropriate domain
  • On the Settings tab, in the Authorization Code section at the very bottom, click "Email My Code"
  • Click "Send"

Your authorization code will be sent to your GoDaddy administrative contact within 24 hours.

Limitations on new domains

Note that the domain registration being transferred must not be within 60 days of the original purchase or transfer due to ICANN restrictions.

Also note that Authorization Codes are not required for .bz, .cc,.gd, .im, .tc, .tel, .tv, .vg, and .ws extensions.

Note: Users with .uk emails should disregard this page and visit here for more details.

Requesting Your EPP Code

  1. Log in to your HostGator domain management page
  2. Once you're logged in, click "Manage Domains"
  3. You will see a list of domains that you have registered through HostGator. Click the one for which you would like the EPP code
  4. Under Overview, you will see EPP code in the list of details for your domain name. This will be the EPP code you want

If your domain does not appear in the domain management tool, you may need to contact HostGator's support to request the EPP code directly.

Limitations on new domains

Note that the domain registration being transferred must not be within 60 days of the original purchase or transfer due to ICANN restrictions.

Also note that Authorization Codes are not required for .bz, .cc,.gd, .im, .tc, .tel, .tv, .vg, and .ws extensions.

Note: Users with .uk emails should disregard this page and visit here for more details.

Preparing your domain registration for transfer

There are a few steps that you need to do before you submit the transfer request with DreamHost. The following changes should be done for your domain name:

  1. Unlock the domain registration for transfer
  2. Remove the privacy protection from your WHOIS registration information and make sure a valid email address is set up as the "Registrant" contact to receive any transfer approval emails
  3. Obtain the auth code, which is also known as the EPP code from the panel. You need this code in order to complete the transfer-in request

You can unlock the registration and adjust the privacy in the panel at "Panel > Domains > Registrations."
The auth code (or EPP code) is available on the "Panel > Domains > Reg. Transfer" page.

Limitations on new domains

Note that the domain registration being transferred must not be within 60 days of the original purchase or transfer due to ICANN restrictions.

Also note that Authorization Codes are not required for .bz, .cc,.gd, .im, .tc, .tel, .tv, .vg, and .ws extensions.

Note: Users with .uk emails should disregard this page and visit here for more details.

Transferring Away From Bluehost

  1. Log into your Bluehost Control Panel
  2. Click the "Domain Manager" tab
  3. Click the Domain name to highlight it. The right side will populate with tabs
  4. Unlock the domain on the "LOCK" tab
  5. Turn off privacy on the "PRIVACY" tab
  6. Modify the name servers to point to the new name servers (OPTIONAL) in the "NAME SERVERS" tab. Do not do this unless you are ready for ALL services to point to the new server
  7. Get the EPP/Authorization Code from the "TRANSFER EPP" tab. You will need this to give to Fused
  8. Make certain the contact info is up to date with the correct email address on the "CONTACTS" tab for Registrant, Admin, and Billing. The Admin contact gets the email about the transfer
  9. You will receive an email with an Auth code and a link. Follow the instructions in the email. Blue Host's system should approve your request momentarily
  10. You can approve the transfer once its all started properly. In the DOMAIN MANAGER, click the domain you are transferring to highlight it
  11. Click the "TRANSFER EPP" tab and you will have two links if it was started properly. One to approve and one to deny the transfer. If those links are not there, then the other company most likely did not send the transfer request to your email address and it went to the privacy address

Limitations on new domains

Note that the domain registration being transferred must not be within 60 days of the original purchase or transfer due to ICANN restrictions.

Also note that Authorization Codes are not required for .bz, .cc,.gd, .im, .tc, .tel, .tv, .vg, and .ws extensions.

Note: Users with .uk emails should disregard this page and visit here for more details.

Updating the Nameservers

  1. Login to your BlueHost Control Panel
  2. Click the Domain link, at the top of the page
  3. Choose your domain name from the list of domains
  4. Then click the Name Servers tab
  5. Select "Use Custom Name-servers"
  6. Enter in the Fused name servers. The Fused Network shared hosting nameservers are available within your cPanel beneath "View Cloud Nameservers." Each domain name hosted with us will have a unique set of four nameservers you'll need to enter at your registrar
  7. Click "Save Nameserver Settings"

Please allow 24-72 hours for the DNS propagation of name servers to fully propagate.

WARNING:

When changing nameservers, you will be manually repointing the domain. You are responsible for the outcome of these changes. If you have further questions unanswered by this article, contact support at support@fused.com

 

In order to modify your nameservers on a domain name purchased through DreamHost you can follow the steps below: 

Using the Manage Domains page to make a change

One of the main pages you will be accessing for the management of your domains hosting is "Panel > Domains > Manage Domains":

  1. Under the domain name you wish to edit, click the "DNS" link
  2. Erase the nameservers listed in each box and replace them with the nameservers provided by Fused. The Fused Network shared hosting nameservers are available within your cPanel beneath "View Cloud Nameservers." Each domain name hosted with us will have a unique set of four nameservers you'll need to enter at your registrar
  3. Click the blue "Set these nameservers for example.com"! button to save your changes

WARNING:

When changing nameservers, you will be manually repointing the domain. You are responsible for the outcome of these changes. If you have further questions unanswered by this article, contact support at support@fused.com

Requesting EPP from Fused

Following these steps will allow you to get your domain's EPP code from Fused.

  1. Go to the clients.fused.com client area which can be found here
  2. Just below "Welcome Back," you should see a box labeled "Domains" with a number identifying the number of domains on your account. Click the box and you will be taken to your "My Domains" page
  3. From here, identify the domain for which you will be requesting the EPP code
  4. To the far right of the domain, just beyond "Status," there is wrench icon. Click the wrench and you should now see the management page for your domain
  5. Now, on the far left side of the screen, you should see a list of pages, of which you are currently viewing "Overview"
  6. At the bottom of the list reads "Get EPP Code." Simply click there and you should be taken to a new page informing you that your request was successful and that an email containing the EPP code has been sent to the registrant email address for your domain.

Warning: WHOIS Changes


Adjusting your WHOIS contact information will lock your domain for 60 days, without exception, beginning December 1st, 2016. Fused does not have the ability to unlock the domain if a WHOIS change is made. 


Limitations on new domains

Note that the domain registration being transferred must not be within 60 days of the original purchase or transfer due to ICANN restrictions.

Also note that Authorization Codes are not required for .bz, .cc,.gd, .im, .tc, .tel, .tv, .vg, and .ws extensions.

Note: Users with .uk emails should disregard this page and visit here for more details.

You may follow the steps below to change your nameservers at Fused:

  1. Navigate to the Fused client area here and login
  2. From the blue bar at the top (just below the Fused branding), click on "Domains" and from the drop down that appears, click "My Domains"
  3. You should see a list of your domains on this account, and to the far right of each one there is a wrench icon. Click the wrench icon to proceed to the domain's management page
  4. Once on the management page for your domain, on the far left will be a table labeled "Manage." You are currently in the "Overview" section. Click the third option from the top in this table, labeled "Nameservers," to continue
  5. Once steps 1-4 are completed, simply type your desired nameservers in, replacing the previous contents, and click the "Change Nameservers" button at the bottom of the page

WARNING:

When changing nameservers you will be manually repointing the domain. You are responsible for the outcome of these changes. If you have further questions unanswered by this article, contact support at support@fused.com

For users transferring domains with .uk extensions, the best way to transfer to and from Fused is to contact support@fused.com directly and provide (if possible):

  1. A specific request to transfer the domain name. Include the full domain name in the request
  2. The IPS Tag name of your new registrar. Note that Nominet issues a case-sensitive IPS tag to each registrar approved to manage .uk domain names. Transferring a .uk domain name requires an update of the IPS tag information
  3. Information to validate your account