Knowledgebase : Technical Issues > Control Panel > FTP Manager
   

You or your fellow site developers may need to transfer files from a computer to the computer that contains your website. If you need to transfer many files, using an FTP client is the quickest way to accomplish this. In the FTP Manager, you can create FTP accounts, which allow users to access the files of your web site with an FTP client.

Here are the steps:

  1. To access the FTP Manager, click on the words "FTP Manager" on the main screen of your cPanel interface
  2. Click on "FTP Accounts"
  3. To add an FTP account, click on "Add FTP Account"
  4. Enter the username for the new FTP account in the blank field next to "Login:"
  5. Enter the password for the new FTP account in the blank field next to "Password:"
  6. Enter the directory which the account will have access to in the blank field next to "Directory:" (Enter / in this field will give the user access to /public_html/ and all subdirectories of /public_html/ for your account.)
  7. Click on "Create" to create the new FTP account.

NOTE: If the account was created, the following will appear (except user will be the username you have provided for the new account, and password will be the password you have provided for the new account): 

FTP Account Added!The FTP account user with password password was added
 
Troubleshooting: Make sure to use usernames that are compatible with the FTP client that the user will be using to login to their FTP account.

You may need to remove an FTP account so that a user can no longer access your web site, or so that you can free up room to create other FTP accounts. This can be accomplished through the FTP Manager.

Here are the steps:

  1. To access the FTP Manager, click on the words "FTP Manager" on the main screen of your cPanel interface
  2. Click on "FTP Accounts"
  3. To remove a FTP account, click on "Delete" next to the account that you wish to remove

If the account was removed successfully, the following will appear (except user will be the username of the account):

FTP Account Deleted!

The FTP account user was deleted.
 
Troubleshooting: You cannot remove accounts that have the Main Account icon next to them.

You can allow users to connect to your anonymous FTP directory without having a password to login. This may be useful if you have files that you wish to be publicly available for download.

Please note that allowing anonymous users to access any part of your system may be considered a security hole.

 Here are the steps:

  1. To access the FTP Manager, click on the words "FTP Manager: on the main screen of your cPanel interface
  2. Click on "Setup Anonymous FTP Access"
  3. To enable users to connect to your site anonymously, make sure there is a check in the box next to "Allow anonymous access." If there is not a check in the box, click on the box to allow anonymous access
  4. To enable users to upload files to your site anonymously, make sure there is a check in the box next to "Allow anonymous upload." If there is not a check in the box, click on the box to Allow anonymous uploads.
  5. Click on "Save Settings" to save any changes you have made to anonymous FTP access

WARNING: Allowing anonymous uploads allows users to place any files they want in your anonymous FTP directory. Objectionable material can be placed there without your knowledge.

 

Please note that the username that will be used in conjunction with anonymous ftp will be anonymous@yourdomain.com

You can use this function to change the message that appears when an anonymous user logs into your site through FTP.
 
Here are the steps:

  1. To access the FTP Manager, click on the words "FTP Manager" on the main screen of your cPanel interface
  2. Click on "Anonymous FTP Message"
  3. Enter the message that you wish anonymous users to receive upon login in the blank field above "Save Message"
  4. Click on "Save Message" to save your anonymous FTP message.

If the message was saved successfully, the following will appear (except your message will be below the following words):

"When your visitors connect to your anonymous FTP server, they will see following welcome message:"
 
Troubleshooting: Make sure your message is spelled correctly. You need to click on "Save Message" for your message to be saved and used.
 

You can use this function to see who is currently logged into your site through FTP. You can also terminate any FTP connections to your site that you feel should not be open. This can be very useful in preventing users from accessing your files without your permission.

Here are the steps:

  1. To access the FTP Manager, click on the words "FTP Manager" on the main screen of your cPanel interface
  2. Click on "FTP Session Control." You will see all the users logged in through FTP on this page. Their username as well as the server they are logging in from, and the time they logged in at will be shown.
  3. To end a user's FTP session, click on disconnect next to the user you wish to end the session for

Troubleshooting: Terminating a user's session while they are transferring files may cause a problem. Make sure you wish to terminate a user's session before doing it