Knowledgebase: Technical Issues
Enabling smtp authentication within windows mail.
Posted by David McKendrick on 18 September 2013 07:30 PM

To enable SMTP authentication within windows mail, try this:

1. Go to 'tools > accounts'.
2. Select 'properties' after selecting the appropriate account.
3. Select the 'servers' tab. Check the 'My server requires authentication' checkbox, and select settings.
4. Within the settings page, confirm that the radio box 'Use same settings as my incoming mail server' is selected, and hit ok.
5. Hit ok, ok and close all the rest of the screens.

Everything should now work. If you're still having trouble get in touch! 

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